FIRST POINT SOLUTIONS — PRIVACY POLICY

INTRODUCTION

First Point Solutions LLC ("First Point Solutions," "we," "us," or "our") is committed to protecting the privacy and security of the individuals and businesses who visit our website, engage with our services, or otherwise interact with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have with respect to your personal information.

By accessing or using our website at www.1stpointsolutions.com (the "Site"), submitting an inquiry, or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our Site.

1. INFORMATION WE COLLECT
We collect information in two primary ways: information you provide to us directly, and information collected automatically when you visit our Site.
Information You Provide Directly

When you interact with First Point Solutions — whether through our contact form, booking a strategy call, subscribing to communications, or entering into a service engagement — you may provide us with:

• Contact information, including your name, email address, phone number, and business name

• Business information, including your industry, stage of growth, services of interest, and goals

• Communications, including messages, inquiries, and feedback submitted through our Site or directly to our team

• Engagement information, including details shared during discovery calls, onboarding, or active client engagements

Information Collected Automatically
When you visit our Site, we and our third-party service providers may automatically collect certain technical and behavioral data, including:

• Device and browser information, such as your IP address, browser type, operating system, and device identifiers

• Usage data, including pages visited, time spent on pages, links clicked, and referring URLs

• Location data, inferred from your IP address at a general geographic level

• Cookie and tracking data, as described in the Cookies section below

2. HOW WE USE YOUR INFORMATION
First Point Solutions uses the information we collect for legitimate business and operational purposes, including:

• Responding to inquiries and communicating with prospective and current clients

• Providing and delivering our services, including strategy development, advisory engagements, and digital growth support

• Scheduling and coordinating strategy calls, consultations, and client meetings

• Sending relevant communications, including updates, insights, and information about our services — with your consent where required

• Improving our website and services, through analysis of how visitors interact with our Site

• Complying with legal obligations and protecting the rights, safety, and property of First Point Solutions and others

• Maintaining records of business relationships and engagement history as required for service delivery

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

3. HOW WE SHARE YOUR INFORMATION
First Point Solutions does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors who assist us in operating our Site and delivering our services — including website hosting, scheduling platforms, CRM systems, email platforms, and analytics providers. These providers are contractually obligated to use your information only as directed by us and in accordance with applicable law.

Professional Advisors: We may share information with attorneys, accountants, or other advisors in connection with legal, financial, or compliance matters, subject to appropriate confidentiality obligations.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you in the event such a transfer materially changes how your information is handled.

Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of First Point Solutions, our clients, or the public.

4. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors use our Site, and support our marketing efforts.
What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help websites recognize returning visitors, remember preferences, and collect usage data.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly. These cannot be disabled without affecting Site functionality.

• Analytics Cookies: Used to understand how visitors interact with our Site — including which pages are visited most frequently and how users navigate the Site. We use this data to improve our content and user experience.

• Marketing Cookies: Used to deliver relevant content and, where applicable, to support advertising or remarketing efforts aligned with our services.

Your Cookie Choices: You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our Site. For more information on managing cookies, visit your browser's help documentation.

5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. DATA SECURITY
First Point Solutions takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using commercially reasonable measures, we cannot guarantee absolute security. You share information with us at your own risk, and we encourage you to take steps to protect your own data — including using strong passwords and secure connections.

7. THIRD-PARTY LINKS
Our Site may contain links to third-party websites, tools, or platforms — including scheduling software, social media platforms, and partner resources. This Privacy Policy applies only to our Site and does not govern the privacy practices of any third party. We encourage you to review the privacy policies of any third-party sites you visit.

8. CHILDREN'S PRIVACY
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to delete it.

9. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights with respect to your personal information, which may include:

• The right to access the personal information we hold about you

• The right to correct inaccurate or incomplete information

• The right to request deletion of your personal information, subject to certain legal exceptions

• The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

• The right to data portability, where applicable under law

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. First Point Solutions does not sell personal information.

Virginia, Maryland & DC Residents: Residents of Virginia, Maryland, and the District of Columbia may have additional privacy rights under applicable state law. We are committed to honoring those rights to the extent required.

To exercise any of the above rights, please contact us using the information in Section 11 below. We will respond to all verifiable requests within the timeframe required by applicable law.

10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Site following any changes constitutes your acceptance of the revised policy.

11. CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
First Point Solutions LLC : Website: www.1stpointsolutions.com Service Area: Washington, DC | Maryland | Northern Virginia

We take all privacy inquiries seriously and are committed to addressing your concerns in a timely and transparent manner.

This Privacy Policy was prepared for First Point Solutions LLC. It is intended to serve as a general privacy disclosure and does not constitute legal advice. First Point Solutions recommends consulting with a licensed attorney to ensure full compliance with all applicable federal, state, and local privacy laws.